Shipping & Returns

Shipping Policy

Shipping is free for any purchases in NZ over $100.00.

You must select your shipping once in your cart on completion of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We will update you as soon as your purchases are shipped.

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Return & Exchange Policy

We only replace items if they are defective or damaged.  To exchange it for the same item, send us an email at   and we will contact you regarding the further steps.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As coffee is a perishable good we will only accept returns on damaged or faulty items. 

To complete your return, we require a receipt or proof of purchase.

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